Most carpet installers are sub contracted to the shop. Whilst this is a cheaper installation route, at Woodwards we like to look at things a little differently.
We believe that a quality installation service is central to the quality of the overall job. Our carpet fitters are directly employed by us. This means that we are responsible for the whole job, not just the selling of the carpets. Having control of installation means that we can guarantee the standards of fitting, which in turn gives you, our customer, a path to take if you are not satisfied with the fitting. It means that if required we can move your furniture, remove and dispose of your old carpet, and hoover up after installation. Most vitally, it also means that we can communicate your needs and requirements to the install teams.
The installation of flooring, be it carpet, vinyl, laminate or wood, is a specialised trade. At Woodwards we only work with craftsmen who share our right first time philosophy. Thats easy to say, but how do we achieve it?
At point of sale we will discuss your specific requirements. For example, do you need any carpet edges binding, or in which direction do you need the pile to run.When we measure and estimate, we will carefully check as many elements as possible. The list is endless, but a few common checks are;
Wood, laminate or LVT floors are always inspected by the installer as well as the estimator at time of estimate. This ensures that when installation takes place, all client instructions are known to all parties.
Before our installers leave to install your flooring, the job is discussed with them and the estimator. We encourage open communication between sales staff, estimators and installers, so your needs and wishes are known to all.
Please note that our carpet and vinyl install teams are directly employed by us. That means that we can guarantee all of our fitting standards, and that we always tidy up after ourselves!